Two Message Rules for New Business Web Site

Posted by Matthew Stone | Posted in Web Development | Posted on 14-03-2010

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Managing sales, finance and production are all challenges to a start up enterprise. New company operators rarely bring a complete package of experience to their new management role – especially in the area of managing the sales effort. Accordingly, many good, small business enterprises struggle to develop good prospecting and sales systems.

A major ally in prospecting for new clients has emerged though, as the internet allows even small companies to reach large numbers of prospective clients. In fact, many successful small businesses have enjoyed an increased revenue stream resulting from use of the internet in their overall market strategy.

Referring to internet sales as “on-line selling” may be a bit misleading though, as actually selling a product or service usually involves first establishing trust between prospective purchaser and seller. Building trust is an interpersonal task and building trust via the internet is a challenge. “People buy from People” as purchasers want to buy from an individual that will stand by the product or service should unexpected events occur.

With major corporations pouring great sums into web development and research, the value is clear – a well-designed message delivered over the internet builds sales. Social network methods, on line ordering and other internet (SaaS) based business models all testify to the ability of the internet to generate revenue and expand the customer base.

New start-up businesses must attract attention to generate revenue. The internet is an important part of this strategy just as it is for major companies. A web page that accurately delivers useful information can act as a company sales representative on a 24 hour basis.

New and small business can also use a process called “localization” to compete for customers as well. Businesses serving specific geographic areas such as Denver Furnace Repair or a Denver Graphic Designer are examples of new business websites that use the internet to attract new customers in a highly localized market.

Of course many small enterprises cannot invest huge amounts of money into an internet sales or marketing program. These programs cost real money. However, a new business should take advantage of this medium to reach out to potential customers by distributing useful data and information via the company website.

How then does a new business use an internet web page to attract attention and build a customer base? A fancy or expensive web design is not essential, but the website should at least communicate some degree of industry competency. The main components though are that the web page must contain a: Specific call to action Clear “Value Proposition”

Call To Action – Sales managers worldwide continually exhort their troops to “ask for the sale!” Asking for the sale is the call to action that organizations request of those they are dealing with. With a web page however, actually asking for the sale may be inappropriate if the reader has just clicked onto the site. Asking the reader for a more risk-free response – such as providing her/his contact information is usually more effective.

New clients may not buy on line initially, but may be quite interested in learning how the small businesses products/services can benefit them. The web page ‘call to action’ then can be something as simple as asking the reader to fill out a simple response form so that the company can begin building an email network of prospects.

Value Proposition – What can the user expect should he or she purchase the product or service? What are the potential financial impacts for the client? These questions must be answered and compiled into a clear statement of value that the prospective customer will realize by purchasing the product or service. Bold statements such as “save up to 30% on travel costs by ” not only capture attention, but establish an expectation of value. Without a reasonable expectation of value, consumers have no reason to seriously consider your product or service.

Accomplishing these two message objectives can greatly improve the amount of revenue the small business can generate. The website is an effective communication tool that can reach out to potential clients as well as compete with large companies to deliver valuable goods and services.

SEO Consultants in Denver assist business organizations of all sizes compete for new clients using the worldwide web by increasing web traffic and tuning readers into clients.

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